1) Eligible for Return and Refund, You can place a return request within 10 days of order delivery.2) Please create a short video while unboxing the product to replace the defective, missing, wrong product, mismatch, wrong size or empty parcel. Upload the video on my account or send us the video via email (support@hokosoko.com) within 48 hours ( 2 Days ) of delivery. 3) Replacement will be issued only if it is determined that the item was not damaged while in your possession, or is